Under the General Data Protection Regulation (GDPR) enforced by the European Union, we are committed to safeguarding your personal data and providing you with control over its use.
PRIVACY POLICY
Privacy
What personal data we collect
Giga Computing Technology Co., Ltd. (“Giga Computing”) is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or sensitive information. This does however include your email, and sometimes your name and address, your company name and address, and your title within your company.
Why we need it
We need to know your basic personal data in order to provide you with services such as:
- access to enterprise management systems
- product trouble shooting
- warranty inquiries
- repair services
- product purchase and shipment
- product registration
- product rebates
- content you may be interested in
We will not collect any personal data from you that we do not need in order to provide and oversee these services to you.
With your consent
If you have consented to receive product news/promotional offers from us, we will send such content to the email address you have provided. However, you may choose to opt out of receiving such emails anytime via your profile settings or by following the opt-out instructions embedded in the emails.
Social logins
If you login or register on any of our websites using credentials of a third party social media network such as Facebook or Twitter, you authorize us to collect your authentication information, which is generally limited to your name/username, e-mail address, and encrypted access credentials. We store/use such information as explained in this privacy statement. However, we are not responsible for the terms of use and privacy policies for any of these third party social media networks. Please visit their websites for more information about their privacy policies and terms of use.
Sharing with 3rd parties
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
How we store your data
All the personal data we process is processed by our staff in Taiwan and the IT hosting and maintenance of this information is located on servers within Taiwan. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. We will keep your basic personal data (name, address, contact details) for 5 years after the last user activity, after which time it will be destroyed.
Cookies
Cookies are small data files sent to your browser when you visit a site. We use cookies to do the following:
- Log you in to our services
- Remember preferences and settings
- Better understand how people are using our services, and improve and promote those services based on that information
You can manage your cookie preferences by clicking on 'Cookie Settings' at the bottom right of our website or adjusting settings in your browser to opt-out of cookies. However, choosing to do so may limit certain website functionalities.
Please note: Necessary cookies, essential for the proper operation of the website, are set without requiring your permission. Other types of cookies need your consent before they can be set; however, opting out may also reduce certain website functionalities.
Children's online privacy protection
Our service is not provided to children under the age of 13 years. We do not knowingly collect personal data from children under 13 years or under the applicable age limit. If we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data.
What are your rights?
If you wish to correct, modify, or deleted your personal data, you may do so through the settings in your profile in the applicable platform. Where profile settings are not accessible/applicable, or if you wish to raise a complaint /question on how we have handled your personal data, you can contact us at marketing@gigacomputing.com.
Updating this Privacy Policy
We may revise this Privacy Policy from time to time. The changes will not be retroactive, and the most current version of the Privacy Policy can always be found here . If we make material changes to this policy, we will notify you here that it has been updated.